By Patty Sheats
VA Medical Center
The Mission Act for Veterans
Understanding options available to Veterans for care is confusing and complicated. The Mission Act was enacted in 2019 to help to improve access to healthcare for Veterans. Prior to this bill, Veterans saw long wait times, experienced struggles with outside care, and had limited healthcare services provided. This bill aims to improve access to care, increase services provided to Veterans, and increase timely medical services-whether through local providers or at VA facilities. This legislation focuses on ensuring that Veterans get the care they deserve, especially in urgent situations.
Accessing Urgent Care
Under the Mission Act, eligible Veterans can access urgent care services without needing prior authorization. This means you can seek immediate treatment for non-life-threatening conditions at approved urgent care facilities. Eligibility criteria for urgent care services includes being a Veteran enrolled in VA healthcare and has been seen by a care provider at the VA within two years. To find a participating urgent care provider, visit the VA’s website or contact your regional VA office. Remember to bring your VA identification and your medical records, if possible, to help streamline your care.
Same Day Access Mental Health
Mental health is a crucial aspect of overall well-being, and the Mission Act recognizes this by providing same-day access to mental health services. Rocky Mountain Regional VA Medical Center in Aurora, CO offers same-day access clinic for mental health and substance use services. If you’re in need of immediate support, reach out to your local VA clinic to inquire about same-day appointments. Many facilities are equipped to handle urgent mental health crises, ensuring you receive the help you need without delay.
If you are having thoughts of suicide, please call the Veteran’s Crisis line at 1-800-273-8255.
Emergency Services
In cases where life-threatening medical attention is required, Veterans can call 911 and seek emergency services at the nearest hospital. Afterward, it’s important to notify your VA care team to ensure that your treatment is coordinated and covered under the Mission Act. Veterans who seek emergency care for life-threatening illness, please notify the Community Care Payment Center within 72 hours of seeking emergency care visit by calling 1-888-795-0773.
